Black Velvet is part of the Black Velvet Group which includes Black Velvet International and Black Velvet Direct. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Black Velvet collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Website hosting login
How do we collect your data?
You directly provide Black velvet with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
Black Velvet may also receive your data indirectly from the following sources:
- Webhost
- Third parties
How will we use your data?
Black Velvet collects your data so that we can:
- Process your order, manage your account.
- Email you with special offers on other products and services we think you might like.
If you agree, Black Velvet will share your data with our partner companies so that they may offer you their products and services.
- Third party associates
When Black Velvet processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Black Velvet securely stores your data on Google secure servers and all login details are kept in a password vault with 128bit encryption.
Black Velvet will keep your data on record for 36mths. Once this time period has expired, we will delete your data by destroying paperwork and deleting you from the system
Marketing
Black Velvet would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Black Velvet from contacting you for marketing purposes or giving your data to other members of the Black Velvet Group.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Black Velvet would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Black Velvet for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Black Velvet correct any information you believe is inaccurate. You also have the right to request Black Velvet to complete information you believe is incomplete.
The right to erasure – You have the right to request that Black Velvet erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Black Velvet restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Black Velvet’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Black Velvet transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
info@blackvelvetassociates.com
Or write to us: Black velvet Associates Ltd
17 Bramwell Ave, Prenton, CH3 0RG
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit www.allaboutcookies.orq.
How do we use cookies?
Black Velvet uses cookies in a range of ways to improve your experience on our website,
Including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality — Black Velvet uses these cookies so that we recognize you on our website and remember you’re previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising — Black Velvet uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Black Velvet sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Black Velvet website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Black Velvet keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2020.
How to contact us
If you have any questions about Black Velvet’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@blackvelvetassociates.com
Call us: 07986 290974
Or write to us at: 17 Bramwell Ave, Prenton, CH3 0RG
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Black Velvet has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
www.ico.org.uk
